BlackBerry Z10’s slow boot time

Outside of some major apps being notable by their absence, my first major criticism of the BlackBerry Z10 is the boot time. Gosh it’s slow. I just timed it at over a minute and even then it’s another 30 seconds for the Hub to update. With background processes running the device is pretty much unusable…

Netflix: International Continuity

I’m a huge Netflix fan. The service works very well, and must take credit for introducing me to the brilliance that is Breaking Bad. I’m in the US right now and Netflix updates available content depending on your locale. With jet-lag waking me at 4am I fired up my iPad to catch up with Season…

iPad Mini buyer profile

I’ve had a little play with the iPad Mini. I can see some benefit, especially when travelling, of having a smaller form factor. Interestingly, I’ve spoken to several people who have one (or have ordered one) and two clearobservations emerged: It’s their first iPad product (but not their first Apple product) The decision to buy…

Olympic-sized greed

Ok – slightly off the usual topic of technology but London is now a week into its Olympic games and what a week so far. Next week will be even better; largely because I’m fortunate enough that I’ll be there in person to watch Team GB in action on the basketball court. But the games…

Is loyalty in telecoms dead?

Great few days spent in Cannes in the South of France at the ‘Telecoms Loyalty & Churn’ conference I’ll be using my notes to develop my own thinking around loyalty and develop the existing WDS Customer Experience white paper. In the meantime, I wanted to document my notes and drawings and openly thank some of…

Grammar name and shame

Bad grammar really rubs me…especially when it’s from a big name company that really should know better. It might seem trivial, but this stuff matters. It just smacks of laziness. For shame Microsoft, for shame…  

MontBlanc and the iPhone marketing-vacuum

The Apple iPhone marketing-vacuum strikes again. Currently sat on a BA flight thumbing the High Life Shopping catalogue and it infuriates me that this sort mis-communication still exist – especially within an advertisement for a supposedly premium brand product… Just read the advertisement. A premium MontBlanc mobile phone holder, apparently suitable for 3G, 3GS and…

That PR buzz…

End of a long, but very satisfying, week. I’ve spent the best part of 2 months working on a study looking at the hardware performance of Android devices and the implications for Total Cost of Ownership for mobile operators. This week, our PR agency ran a media tour for key journalists and analysts. The response…

When hotel wifi becomes a good idea

I’ve been sent a new mobile broadband USB ‘dongle’ from O2 to replace the one I’ve been using for the last 18 months. Good timing, the old one is a little unreliable now and I’ve got three days on the road ahead of me. I figured the 90 minute train journey into London would be…

British Airways. Goodbye old friend. Did you ever really care?

I have been flying with you for more than a decade. I have travelled tens of thousands of miles with you and always defended your honour when friends and colleagues said you’d lost your way. I was loyal. Not anymore. I’ve held an Executive Club Silver Card for several years. It’s been in valuable. Not…