“98% same as iPhone and Samsung Galaxy”!

Clones, clones, clones. It’s no longer just the iPhone that’s the target of cheap Chinese clones. It seems Samsung is now a victim of its own success and [its Galaxy devices] also the subject of the copycats. Here’s an email [below] that landed in my inbox this morning. It’s not often I get this type…

Sony’s back…

In a sea of black touch-screen slates with comparative hardware specifications and (the majority at least) all running Android, it’s becoming increasingly difficult for hardware brands to differentiate on their handset and tablet offerings. Passing between the halls of Mobile World Congress this year it was often only the changing color of the stand staffs’…

Microsoft and BlackBerry absent from MWC?

I first got a little suspicious a couple of weeks ago when I searched on the GSMA website. Looking through the list of Mobile World Congress exhibitors I noticed a couple of absences; Microsoft and BlackBerry. Neither was listed, and neither seemed very forthcoming in responding to my tweets asking about their plans for the…

“No dear, Mobile World Congress is not a mini-break”

I’ve attended Mobile World Congress every year for the last decade; and jolly good fun it is too. In fact, perhaps I enjoy it too much because my wife believes it to be more “mini-break” than work. Every year I have to explain that a week at MWC will wipe at least a year from…

MWC: If the pickpockets don’t get you the hotels will

During MWC week the city is plagued by street crime. I should know, I had my wallet stolen on day one of the show back in 2011. I’ll be attending again this year and I’m preparing myself to robbed once again, just in a more “legitimate” manner. Finding suitable accommodation in the city during MWC…

Industry Trends 2013

Kudos to colleagues @K_Chapman88 and @ljbye for pulling this together…the annual WDS Industry Trends report. In the wash of industry commentators issuing their annual trends/reviews, I think this has some real relevance. Download Report

Are EE’s 4G data allowances realistic?

The marketing message and benefit statements around EE’s 4G service seem wildly out of line with some of the tariffs on offer; enough that I can’t help but wonder how many consumers suffer from bill shock at the end of the month or find their connection being throttled within days. The EE 4G service starts…

Will Skype’s retail wifi offer fall short?

Just reading that Skype is to launch a public wifi network in the UK. Unlike the long-promised city-wide, pervasive wifi networks, this one seems to have a strong commercial element to it; at least at first glance. Skype will be focusing on building out networks in high-streets and shopping centres. Retailers will then fund the…

BlackBerry fail at the worst possible time

This is not what you want to see when you’re travelling and thousands of miles away from a corporate helpdesk with the ability to swap out the device. I’ve always stood by BlackBerry (and learnt to live with ridicule from my peers!). I want a device with a QWERTY keyboard and I still maintain that…

Customer Experience Management in Telecoms (Asia)

I’ve just returned from a week in Singapore, attending, speaking and chairing at the ‘Customer Experience Management in Telecoms’ conference. A great week, and hugely exciting to see the level of maturity that is being applied to the issue of CEM by mobile operators looking to build profitability not through mass customer land-grabs but through…

Cognitive Bias and the iPhone 5

I really didn’t want to post anything about the launch of the iPhone 5. The internet is already awash with opinion and conjecture, covering almost every conceivable angle. However, I have succumbed. Watch the embedded video below from the Jimmy Kimmel show in the US. People on the streets are asked to take a look…

HTC eschews the Brazilian ‘race to the bottom’

HTC wants out of the Brazilian market. It stated that it was to close its São Paulo office, which primarily manages sales in Latin America. The device manufacturer has had something of a difficult time in the last 24 months; global shipments have stalled and its Q1 2012 market share (smartphones) was at 4.76% compared…